Account & Data Deletion Request

Sky Nurses Clinician Portal

Sky Nurses respects the privacy of our clinicians and is committed to protecting personal information collected through our Clinician Portal.

Clinicians may request the deletion of their portal account and associated personal information at any time, subject to applicable legal, regulatory, contractual, and record-retention requirements.

Requesting Deletion of Your Information

If you no longer wish to maintain an account with the Sky Nurses Clinician Portal, you may submit a request to have your account and eligible personal information permanently deleted.

Upon receiving your request, Sky Nurses will verify your identity, review your account history, and determine which information is eligible for deletion.

Information eligible for deletion may include your portal profile, contact information, employment preferences, availability, and other personal information that Sky Nurses is not required to retain.

Important Information for Clinicians Who Have Completed Missions

Seven-Year Mission Record Retention Policy

Clinicians who have accepted and completed one or more patient transport missions with Sky Nurses are subject to the company's seven-year mission documentation retention policy.

Sky Nurses retains mission-related information for a minimum of seven (7) years following the completion of the applicable mission, or longer when required by applicable law, contractual obligations, pending litigation, audits, or other legitimate retention requirements.

Retained information may include:

• Clinician identification, credentials, and qualifications relevant to a completed mission.
• Mission assignments, dates of service, and transport documentation.
• Patient care records, clinical assessments, and documentation completed or signed by the clinician.
• Incident reports, quality assurance documentation, and related operational records.
• Financial and contractual documentation associated with completed services, where retention is necessary.

Requesting deletion of your Clinician Portal account does not automatically result in deletion of historical mission records.

However, account access may be terminated, and personal information that is no longer necessary for legitimate business or retention purposes will be deleted in accordance with applicable requirements.

Clinicians Who Have Not Completed Missions

Clinicians who have registered with Sky Nurses but have never completed a mission may request deletion of their portal accounts and associated personal information.

Sky Nurses will delete eligible information unless specific records must be retained to satisfy applicable legal, regulatory, contractual, security, or other legitimate obligations.

What Happens After You Submit a Request?

Sky Nurses will review your request, verify account ownership, and determine what information can be permanently deleted and what information must be retained.

You will receive confirmation when your request has been processed, including an explanation of any information that must remain on file and the applicable retention period.

Information retained after account deletion will remain subject to appropriate confidentiality and data security safeguards.