How missions work
The terms that keep every repatriation safe, fair, and professionally run — for clinicians, patients, and families.
Our Policy and Procedures
Last updated September 2026
Travel & Documentation
Clinicians are responsible for maintaining a valid passport and any required visas or entry documents. Flights, ground transfers, and accommodation are arranged and booked by our coordination team.
Professional Conduct
Clinicians represent the care team for the entire trip: bedside meetings, ground transfers, and the flight itself. Punctuality, clinical dress code, and courteous communication with patients and families are expected at all times.
Patient Confidentiality
All patient information encountered on a mission is confidential and protected. Clinicians may not share patient details, photos, or records with anyone outside the care and coordination team.
Payment & Per Diem
Clinicians are paid a daily rate for each mission day plus a per diem for each day away. Payment is issued within 14 days of mission completion and a submitted trip report.
Licensing & Credentials
Clinicians must hold an active, unblemished license in their specialty and upload current credentials (License, BLS, ACLS, or PALS) before their first mission. Expired credentials pause mission eligibility until renewed.
Data Access and Record Security Policy
Documents Sky Nurses' data-access decisions for patient and clinician records following the September 2026 security review, including Internal Staff patient-record access, private storage for identity documents, and directory field restrictions.